Privacy at a Glance
Before you dive into the full policy, here's the short version of how amjilli treats your personal data. We collect what we need, use it to run the platform safely and fairly, and never sell it to third parties for their marketing purposes.
01 Introduction
amjilli ("we," "us," "our") operates the online gaming platform available at amjilli.best. We are committed to protecting the privacy and personal data of everyone who uses our platform. This Privacy Policy describes how we collect, use, store, and protect your personal information when you access amjilli.
This policy applies to all registered players and visitors of the amjilli platform and covers all personal data processed in connection with your use of our website, mobile platform, games, sports betting services, and any communications between you and amjilli.
amjilli processes personal data in compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and its implementing rules and regulations issued by the National Privacy Commission (NPC). We take these obligations seriously, and this policy reflects our genuine commitment to doing right by our players when it comes to their personal information.
By registering for an amjilli account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
02 What Personal Data We Collect
amjilli collects personal data that is necessary for operating a safe, legally compliant, and enjoyable gaming platform. We do not collect more than we need, and we do not keep it longer than necessary.
| Category | Specific Data | Why We Need It |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID details | Age verification, identity confirmation, KYC compliance |
| Contact Data | Email address, mobile number, physical address | Account communications, support, verification |
| Financial Data | Payment method identifiers (e.g. GCash number, bank account), transaction history | Processing deposits and withdrawals, fraud prevention |
| Account Data | Username, password (hashed), login history, account settings | Account management and security |
| Usage Data | Games played, bets placed, session durations, platform interactions | Platform improvement, responsible gaming monitoring |
| Technical Data | IP address, device type, browser, operating system, cookies | Security, fraud detection, platform optimisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer service, dispute resolution, quality improvement |
amjilli does not collect sensitive personal information such as biometric data, political affiliations, or health records unless specifically required by law and with your explicit consent.
03 How We Collect Your Data
amjilli collects personal data through several channels, all of which you interact with directly:
- Registration: When you create an amjilli account, you provide your name, date of birth, email address, and mobile number.
- Identity verification: When you submit documents (such as a government ID) for KYC verification before withdrawals.
- Deposits and withdrawals: When you complete financial transactions through GCash, Maya, BDO, BPI, or other supported payment methods.
- Platform use: Automatically as you navigate and interact with the amjilli website and games — through server logs, cookies, and session tracking.
- Customer support: When you contact our support team via email or chat, the content of those communications is retained.
- Promotions and surveys: When you opt into a promotion or respond to a survey on the amjilli platform.
- Referral programme: When you refer a friend or are referred by someone else, limited contact information may be shared in connection with the referral bonus.
04 How We Use Your Personal Data
amjilli uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here's a breakdown of what we use your data for and the legal basis for each use:
Platform Operations
We use your identity and contact data to create and manage your account, verify your eligibility, and allow you to access all features of the amjilli platform. This is necessary for the performance of our contract with you.
Payment Processing
Financial data is used to process your deposits, verify withdrawals, and maintain accurate transaction records. This is required to fulfil our contractual obligations and comply with financial regulations.
Security and Fraud Prevention
Technical and account data is used to monitor for suspicious activity, prevent unauthorised access, and protect the integrity of the platform. This serves our legitimate interests in maintaining a safe environment for all players.
Legal Compliance
amjilli is obligated to retain certain data to comply with applicable Philippine laws, gaming regulations, and anti-money laundering requirements. We process data for these purposes to fulfil legal obligations that apply to us.
Responsible Gaming
Usage data — including session durations, betting patterns, and deposit frequency — is monitored as part of our responsible gaming programme. This helps us identify players who may be showing signs of harmful play and reach out with appropriate support.
Platform Improvement
Anonymised usage data helps us understand how players use the platform, which games are most popular, and where the user experience can be improved. This data is aggregated and does not identify individual players.
Communications
We use your contact data to send transactional messages (deposit confirmations, withdrawal updates, account alerts) and, where you have opted in, promotional messages about bonuses and new features on amjilli. You can unsubscribe from marketing communications at any time.
06 Cookies and Tracking Technologies
amjilli uses cookies and similar technologies to provide a functioning, secure, and personalised platform experience. Cookies are small text files stored on your device when you visit the platform.
Types of Cookies We Use
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help detect suspicious activity. These cannot be disabled without breaking core platform functionality.
- Functional cookies: Remember your preferences such as language, odds format, and layout settings so you don't have to re-enter them each visit.
- Analytics cookies: Help us understand how players use the platform in aggregate — which pages are visited most, where users drop off, and what features are most popular. Data is anonymised before analysis.
- Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session validation.
Managing Cookies
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some features of the amjilli platform work. The platform does not currently use third-party advertising cookies or retargeting pixels.
07 Data Retention
amjilli retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law.
- Active accounts: Data is retained for the duration of your active account relationship with amjilli.
- Closed accounts: Following account closure, amjilli retains transaction records, identity verification documents, and account history for a minimum of five (5) years to comply with anti-money laundering regulations and gaming regulatory requirements.
- Support communications: Customer service records are retained for up to three (3) years from the date of the last interaction.
- Technical and usage data: Aggregated and anonymised usage data may be retained indefinitely for analytical purposes. Data that can identify an individual is deleted when no longer required.
When data is no longer required for its original purpose and no legal obligation requires its retention, amjilli will securely delete or anonymise it.
08 How We Protect Your Data
Data security is something amjilli treats seriously — not just as a legal requirement but as a genuine obligation to the players who trust us with their information. Here are the key measures we have in place:
SSL Encryption
All data transmitted between your device and amjilli is encrypted using SSL/TLS technology.
Hashed Passwords
Passwords are never stored in plain text. We use industry-standard hashing algorithms so even our team cannot read them.
Access Controls
Only authorised amjilli staff with a legitimate business need can access personal data, and all access is logged.
Fraud Monitoring
Automated systems monitor for unusual activity, suspicious logins, and potential data breaches around the clock.
Secure Storage
Personal data is stored on secured servers with access restricted by multi-factor authentication and physical security controls.
Breach Notification
In the event of a data breach affecting your rights, amjilli will notify you and the NPC within the timeframe required by Philippine law.
While amjilli takes all reasonable steps to protect your data, no online system is completely impenetrable. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
09 Your Rights as a Data Subject
Under the Data Privacy Act of 2012 (RA 10173), you have specific rights over your personal data held by amjilli. We take these rights seriously and have processes in place to help you exercise them.
Right to Access
You can request a copy of the personal data amjilli holds about you and information about how it is being used.
Right to Rectification
If any of the personal data we hold is inaccurate or outdated, you have the right to request a correction.
Right to Erasure
You can request that amjilli delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Right to Object
You can object to certain processing activities, including the use of your data for direct marketing communications.
Right to Portability
Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format.
Right to Be Informed
You have the right to be told how your data is used, shared, and stored — which is exactly what this Privacy Policy is for.
To exercise any of these rights, email our Data Protection Officer at support@amjilli.best with the subject line "Data Privacy Request." We will acknowledge your request within 72 hours and aim to resolve it within 30 days. If you believe amjilli has not adequately addressed your concerns, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
10 Minors and Age Restrictions
The amjilli platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from minors. Age verification is conducted during the registration process and before withdrawals are processed.
If amjilli becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the amjilli platform, please contact us immediately at support@amjilli.best.
11 Third-Party Links and Services
The amjilli platform may reference or link to third-party services such as payment processors or game providers. These third parties operate under their own privacy policies, and amjilli is not responsible for the privacy practices of external parties.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your amjilli account — particularly payment providers like GCash, Maya, or your bank — to understand how they handle your data independently of amjilli.
amjilli's Privacy Policy applies only to data processed by amjilli directly. Once data is transmitted to a payment provider to process your transaction, that provider's own data practices govern the handling of that information.
12 Changes to This Privacy Policy
amjilli may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make changes, we will update the "Last updated" date at the top of the page and, for material changes, notify registered players via email.
We recommend reviewing this page periodically so you're always informed about how amjilli handles your personal data. Your continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.
If you disagree with any changes to this policy, you can close your account by contacting our support team at support@amjilli.best. Any data already collected will be handled in accordance with the policy that was in effect at the time of collection, subject to applicable legal requirements.
13 Contact Our Data Protection Officer
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how amjilli has handled your personal information, please get in touch. We take all privacy-related queries seriously and will respond promptly.
Email the DPO
Send your data privacy request or query to support@amjilli.best with the subject line "Data Privacy Request." We aim to respond within 72 hours.
Regulatory Body
If you feel your concern was not resolved to your satisfaction, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
FAQ
Common questions about accounts, payments, and platform use are answered on our FAQ page. It's the quickest way to get a straightforward answer.
Terms and Conditions
This Privacy Policy should be read alongside our Terms and Conditions, which govern your overall use of the amjilli platform.
Your Data Is Safe – Now Enjoy the Platform
amjilli is built on trust. Knowing how we handle your data, join thousands of Filipino players who've made amjilli their home for online gaming. Laro na!