Registration and Login
How to create an account, what details to use, why verification is requested, and how to recover access when the Login is not working.
Help Centre
amjilli FAQ: Answers for Philippine Players Online
Got questions about amjilli? You're in the right place. This amjilli FAQ covers account setup, Login, deposits, withdrawals, games, betting, and responsible gaming — straight answers, no runaround.
What Would You Like to Know?
The amjilli FAQ is organised into topics. Tap a category or use the search box below to jump straight to the answers you need.
Account
Payments
Games
Betting
Security
Responsible Gaming
No FAQ results found for your search. Try a different keyword or browse all categories.
Any individual who is at least 21 years old, legally eligible to use gaming services in the Philippines, and able to provide accurate personal information may register an amjilli account. One account per person — duplicate registrations are not allowed. Never register on behalf of somebody else.
Visit the Register page, fill in your real name, active Philippine mobile number, current email address, and correct date of birth. Create a strong unique password, review the terms, confirm you are 21 or older, and submit. Identity or age verification may be requested before full access is granted.
First, double-check that you are entering the email or Philippine mobile number used during registration. Passwords are case-sensitive, so check capital letters and symbols. Refresh the page and try again. If the amjilli Login still fails, contact support at support@amjilli.best — do not register a second account to bypass the problem.
Minor account details can be reviewed in Account Settings after Login. Changes to the registered name or identity documents typically require verification. Contact support if you cannot complete an update through the account panel. Your name must continue to match your valid government-issued identification.
amjilli may request identity verification to confirm age, confirm account ownership, or support a transaction. Provide a clear image of an accepted government-issued Philippine ID along with any additional information requested. Accurate details at registration keep this process straightforward.
After verification, supported local options may include GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet bank transfer, BDO, BPI, UnionBank, as well as Visa and Mastercard bank cards. All transactions on amjilli are processed in Philippine pesos (₱). Availability may depend on your account status and current system conditions.
Most deposits through GCash, Maya, GrabPay, and similar e-wallets are credited quickly after the transaction is confirmed. Bank transfers via InstaPay or PESONet may take longer depending on the sending bank. If a deposit does not appear after the expected timeframe, contact support with your transaction reference.
Log in, navigate to your account's withdrawal section, enter the amount in Philippine pesos (₱), and select your verified payment method. Withdrawals are processed to the same method used for deposit when possible. Pending verification requirements must be completed before a withdrawal is released. Never withdraw to a payment method registered in another person's name.
No. Registration does not require an immediate deposit. Explore the platform, review game rules, betting odds, and account controls first. Deposit only when you understand the service and have set a personal entertainment budget you are comfortable losing in full.
amjilli features Filipino card game favourites including Tongits and Pusoy, alongside a full Online Casino section. Each game page explains the rules and available formats in detail. Log in to see the full current selection available in your account.
Yes. The amjilli platform is designed to work on modern smartphones and tablets used across the Philippines, including Android and iOS devices. Use a stable internet connection for the best experience. The login form, account settings, and game interfaces are all responsive on smaller screens.
The Online Casino section includes slots and other casino-style games. Game outcomes are determined by certified random number generation. Return-to-player rates and game rules are presented within each game. Outcomes are never guaranteed, and past results do not predict future results.
amjilli covers Basketball Betting and NBA Betting, which are two of the most popular markets among Filipino players. Browse available fixtures, review Betting Odds, and check all market details carefully before placing a bet. Bet only with money set aside specifically for entertainment.
The Betting Odds page explains different odds formats used on the platform. Odds reflect the potential payout relative to your stake and the bookmaker's assessment of probability. Higher odds typically mean a less likely outcome. Always review odds before confirming a wager — they may change up to event start time.
Bet cancellation depends on the specific market rules and timing. In most cases, confirmed bets cannot be cancelled once the event has started. Review the market rules shown on each betting page before submitting a wager. If you believe an error has occurred, contact support promptly with your bet reference number.
Use a strong, unique password that you have not used on any other platform. Never share your Login password, one-time verification codes, or full account details with anyone — including people claiming to be amjilli staff. Avoid saving your Login on shared or public devices. Log out properly after every session, and contact support if any unfamiliar activity appears.
Change your password immediately from a trusted device. Do not approve any verification requests for a Login you did not start. Contact support@amjilli.best as soon as possible with details of the suspicious activity. Keep access to your registered email and mobile number so you can receive account security messages.
No. amjilli support staff will never ask for your full Login password. If anyone contacts you claiming to be from amjilli and requests your password, do not provide it. Report the contact to support@amjilli.best immediately.
After Login, you can access deposit limits, loss limits, betting limits, session time reminders, reality checks, cooling-off periods, and self-exclusion directly from Account Settings. Review the full Responsible Gaming page for details on how each tool works and when to use it.
Log in, go to Account Settings, and select the Responsible Gaming section. Enter your preferred daily, weekly, or monthly deposit limit in Philippine pesos. The limit takes effect immediately. Reductions apply straight away; increases are subject to a review period. You can also email support@amjilli.best and the team will set it for you.
You must be at least 21 years old to register and use amjilli. Age verification may be requested at any stage. If you are under 21, you are not permitted to use the platform under any circumstances.
Go to Account Settings and the Responsible Gaming section, or email support@amjilli.best and request self-exclusion directly. Once applied, your account will be closed and re-registration will be blocked for the duration of the exclusion. Marketing communications will stop immediately. Any eligible balance will be processed for withdrawal subject to standard verification.
Yes. A cooling-off period lets you pause your account for 24 hours, 1 week, or 1 month without permanently closing it. Your balance stays intact for when the period ends. Cooling-off periods cannot be ended early. This is by design — a break only works if it is a real one.
How to Get the Most from the amjilli FAQ
This amjilli FAQ is built around the questions we hear most from players across the Philippines — from first-time registrations in Davao and Cebu to withdrawal questions from Kabayan in BGC and Makati. The FAQ is updated regularly, so if an answer you found last month looks different today, chances are we've made it clearer or more accurate based on what players were actually asking.
Browse by category using the tabs above the accordion, or type a keyword into the search box to find a specific FAQ answer quickly. If the amjilli FAQ does not have what you need, reach out to support@amjilli.best. Give as much detail as you can — account-specific questions take longer to resolve when the context is vague.
One thing that saves a lot of time: check the FAQ before emailing support. Most common issues — Login problems, deposit status, withdrawal timing, account verification — are covered here in detail. You'll usually find your answer faster by browsing the FAQ than by waiting for a support response.
What the amjilli FAQ Covers
Six core areas, all written for players who prefer plain answers over corporate-speak.
Deposits and Withdrawals
Supported local payment methods including GCash, Maya, and BDO, expected processing times, and what to do when a transaction needs review.
Games — Tongits, Pusoy, Casino
How Filipino card games and online casino products work on amjilli, mobile compatibility, and where to find detailed rules for each game.
Betting and Odds
How basketball and NBA betting markets are structured on amjilli, how to read the odds displayed, and what to check before confirming a wager.
Account Security
How to keep your Login private, how to respond to unusual activity, what amjilli staff will and will not ask for, and how to use shared devices safely.
Responsible Gaming
Available limits, cooling-off periods, self-exclusion, minimum age rules, and where to find more support if gaming is no longer feeling like entertainment.
Can't Find Your Answer in the FAQ?
The amjilli FAQ answers the questions we hear most, but no FAQ can cover every situation. If your question is specific to your account — a pending transaction, a verification request you don't understand, or a login problem that the FAQ steps haven't resolved — the best move is to email support directly.
When you write to support, include your registered email address or mobile number, a clear description of the issue, and any reference numbers you have for transactions or verification requests. Avoid including your full password in any message — support will never ask for it and you should never send it.
Before contacting support, it's worth searching this amjilli FAQ one more time using a different keyword. "Withdrawal delay" and "when will my money arrive" both lead to the same answer. Sometimes a slightly different search term makes the relevant FAQ item show up immediately.
Support email: support@amjilli.best — For account security, never send your full password in any message.
Refer a Friend — a Question We Get a Lot
One topic that comes up regularly in the amjilli FAQ is the referral programme. If you have friends or family who enjoy Tongits, basketball betting, or casino games, the Refer a Friend page explains how the programme works and what is available to eligible players who share their referral code.
Any referral code used during registration should be entered in the relevant field on the amjilli Register form. Referral codes cannot be applied retroactively once registration is complete. Full details — including any applicable conditions — are on the dedicated Refer a Friend page.
Ready to Play? Tara, Mag-Register Na
Got your FAQ questions answered? New players can create an amjilli account in a few minutes. Existing players can return through the Login page. Remember — eligible players are 21 and above, and gaming is entertainment, not income.